DStv - STANDARD TERMS AND CONDITIONS FOR REWARD CAMPAIGNS
1. These are the standard terms and conditions for rewards campaigns conducted or promoted by or in association with the MultiChoice South Africa Group (“MultiChoice”).
2. Your participation in the reward campaign and/or your acceptance of a prize (in the event that you earn a prize) constitutes your binding acceptance of the terms and conditions on behalf of yourself and any person with whom you may share a prize (in the event that you earn a prize which is for you and one or more additional persons (“your partner”).
3. The reward campaign is not open to
3.1. directors, members, partners, agents, employees or consultants of the Naspers Group of companies or any supplier of goods or services in connection with a promotion; and
3.2. the spouse, life partner, business partner or associate, or the natural or adopted parent, child, or sibling, of any of the persons specified in
4. Entrants under the age of 18 must obtain permission from their parents or guardians before accepting the reward challenge.
5. Unless otherwise specified in the reward campaign rules, you may only accept the challenge once anytime before the closing date. You may not participate in or receive a reward if you have earned a reward promoted by us within the past three (3) months. You will be eligible to participate in a reward challenge promoted by us after the expiry of three (3) months after the date on which you took up the reward prize
6. If you use a mobile phone access the reward campaign, the telephone calls / text messages you make will be charged at the prevailing rates, which may vary from time to time. "Free" minutes under a cell-phone contract do not apply.
7. It is your responsibility to ensure that your acceptance is received by us prior to the closure of the reward campaign expiry deadline. Upon expiry of the campaign you will not be eligible to participate, regardless of the reason for the late entry. We and our affiliates are not responsible for any acceptances which are not received by us, whether timeously or at all, regardless of the cause thereof. Without limitation, we and our affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, web site or other device or medium), or any combination thereof, or any other technical or other problems.
8. We and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter into, or obtain any materials related to, the reward campaign.
9. It is your responsibility to ensure that any information which you provide to us is accurate, complete and up to date.
10. Any costs or expenses which you may incur other than in respect of those items specifically included in a prize are for your own account. MultiChoice will not beresponsible for any costs or expenses which you, or your partner (if applicable), incur during and for purposes of your acceptance of the reward challenge and your acceptance and/or use of a prize.
11. We do not make any representations or give any warranties, whether expressly or implicitly, as to a prize, and in particular, but without limitation, make no representations and give no warranty that –
11.2 a prize, or any aspect thereof, will meet your, or, if applicable, your partner’s, requirements, preferences, standards or expectations; or
11.3 a prize, or any aspect thereof, will be satisfactory, punctual, free from defects, safe or reliable.
12. We and our affiliates will not be responsible for any harm, damage, loss or claim relating to the provision of any element of a prize or any changes to a prize that may be made at any time.
13. Prizes are not transferable and may not be deferred, changed or exchanged for cash or any other item.
14. You may not earn a reward if it is unlawful for us to supply such a prize to you. If you do earn such a reward, you will forfeit it.
15. You must possess whatever documents and permissions that may be required in order to accept and use a reward, including, as regards international travel, a valid passport and all necessary visa and travel documentation, which documents and permissions it is your responsibility to obtain at your own cost, and which documents and permissions must remain valid in such minimum form and for such minimum period after the prize date as may be required by the relevant authorities.
16. The reward recipients will be notified by means of the contact details provided to us. If we are, or a third party supplier is, unable to contact a winner within 10 working days or if the reward recipient is unable to collect the prize within 60 days, the winner will forfeit the prize and MultiChoice reserves the right to select a new reward recipient under the same conditions.
17. We may invite you to be present when the reward recipients are determined or announced, to participate in any of our marketing activities, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of our goods or services, for which no fee, royalty or other compensation will be payable. You may decline such an invitation.
18. We may require you to provide us with such additional information and documentation as we may reasonably require in order to process, confirm and facilitate your acceptance and/or use of a prize. If you refuse to provide us with the requested information or documentation, you will forfeit the prize.
19. In the event that you earn a reward provided by a third party supplier, the supplier will contact you to arrange the collection thereof. In this regard, you must collect the prize at the time and date arranged with the supplier of the prize. All correspondence regarding the reward must be directed at the supplier of the prize. MultiChoice will not be responsible for any further correspondence, harm, damage, loss or claim relating to the provision of any element of the prize.
20. We and our third party suppliers, as the case may be, reserve the right to vary, postpone, suspend, or cancel the reward campaign and any rewards, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this reward campaign and acknowledge that you will have no recourse against us, our affiliates and third party suppliers.
21. You agree that your participation in the reward campaign, and your acceptance and/or use of a reward, or any aspect thereof, is at your own risk.
22. We and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the promotion or the acceptance and/or use by you, or your partner (if applicable), of any prize, or by any action taken by us or any of our affiliates in accordance with the terms and conditions.
23. You, and in the event of your death, your family, dependants, heirs, assignees or any other beneficiaries of your estate, indemnify and hold us and our affiliates harmless against any claim by you, or your partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which you may suffer, howsoever arising, in relation to your entry into this promotion and/or acceptance and/or use by you of a reward.
24. You acknowledge that the acceptance and use of a reward is subject to the proviso that –
24.1 all of the terms and conditions will apply to both you and your partner (if applicable), and you will ensure that your partner agrees to be bound and complies, and will continue to comply, therewith;
24.2. you will take full responsibility for your partner;
24.3. you indemnify and hold us and our affiliates harmless against any claim by your partner or any third party in the event that your partner suffers any loss or damage pursuant to your partner’s acceptance and/or use of a prize;
24.4. any minor will be accompanied by a parent or legal guardian.
25. If you fail or, if your partner (if applicable) fails, to comply with any of the terms and conditions, then without prejudice to any other remedy which we may have, –
25.1. you will be automatically disqualified and you will forfeit the reward/s (in the event that you have already earned a reward);
25.2. you will pay us for any loss or damage incurred by us directly or indirectly as a result of your (or, if applicable, your partner's) non compliance, including all of our legal costs (including attorney and own client costs) which we may incur in taking any steps pursuant to your (or your partner’s) non-compliance; and
25.3. you indemnify and hold us and our affiliates harmless against any claim by any person, (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising
from negligence or any other cause, relating to any death, injury, loss and/or damage which may be suffered howsoever arising in relation to your failure (or that of your partner, if applicable) to comply therewith.
26. For purposes hereof, "affiliate" means our partners, co promoters and sponsors of this promotion, our subsidiaries, our and their subsidiaries and respective holding companies, the subsidiaries of their holding companies, and our and their directors, officers, employees, agents and representatives.
27. These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa.
28. MultiChoice and the judges' decision on any matter concerning the promotion and/or arising out of these terms and conditions is final and binding on you, and no correspondence will be entered into